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FAQ
Frequently Asked Questions
1. In the SOAP notes software, can you SALT (same as last time) a note?
Yes, our SOAP notes software includes the SALT feature, allowing providers to quickly duplicate notes from a previous visit to streamline documentation. This saves time and ensures consistency in patient records. OneCare’s SOAP notes are built for complete ease of use allowing POS (Point of Service) operations.
2. Do you offer text messages reminders with confirmation?
Absolutely! OneCare includes text message reminders that allow patients to confirm their appointments directly. This feature reduces no-shows and keeps your schedule running smoothly.
3. What if I need to send a custom message to a patient?
You can easily send custom messages to patients through the platform. Whether it’s appointment updates, follow-ups, or personalized information, OneCare’s communication tools are flexible and user-friendly.
4. Can you check eligibility in the practice management software?
Yes, OneCare offers integrated eligibility checks directly within the practice management software. Verify a patient’s insurance coverage in real time to ensure smooth operations and accurate billing.
5. Can you save documents to the patient charts?
Yes, our software allows you to upload and save important documents directly to patient charts. This feature ensures that all patient records are centralized and easily accessible. You can also share directly with the patient through our patient portal, which is included in all tiers.
6. Does the software have reports built-in?
Yes, OneCare includes a suite of built-in reports, giving you insights into various aspects of your practice, from financials to patient trends. These reports help you make data-driven decisions. There is also complete cusomtiization
7. How do I export the SOAP notes?
Exporting SOAP notes is straightforward. You can generate and download them as you need.
8. What other features are in the patient marketing?
OneCare’s patient marketing features include email campaigns, automated reminders, and tools to enhance patient engagement and retention. These features are designed to help your practice grow. We also have real-time two-way communication that allows you to talk with the patient directly, which helps decrease no-shows and late arrivals.
9. Are new features still being added?
Yes! OneCare is constantly evolving. We regularly release updates and new features based on user feedback and emerging healthcare trends to ensure our platform remains cutting-edge.
10. Does the software include visual graphs or dashboards?
Yes, OneCare provides completely customized visual dashboards that are even profile-specific. These dashboards ensure that you have all the information you need, tailored to your role, at all times.